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4 Tips Finance Depts Can Protect Themselves in Challenging Times

3 min read

4 Tips Finance Departments Can Protect Themselves in Challenging Times

By Esker Document Automation


During a crisis, it’s not unusual for finance departments to take on the critical responsibility of managing cash pressures. Managing this type of change and difficulty can feel overwhelming — particularly when our return to normal is still so ill-defined — yet organisations have to do all they can to stay up and running. Here are three tips for finance departments to protect themselves during this challenging time:

  1. Conduct a serious review of all expenses.

    Now that we have a two-month case study of what it’s like to operate a business in the midst of a global pandemic, it’s an opportunity review all costs and determine what, if any, can be either delayed or eliminated. Rethink how you will operate going forward. For example, now that you have worked remotely, how can this be leveraged in the future? Is as much travel needed? Is as much office space needed? All of these are legitimate questions that can aid in your organisation’s success going forward.

  2. Consider adopting an automation solution. 

    Even in today’s digital world, the core transactional processes within many finance departments still rely on employees performing manual tasks. Obviously, in situations where working from home isn’t possible, automated solutions are an attractive and viable option. As Michael Heric, Partner & Bain & Company put it in a recent Wall Street Journal article: “If you can’t send a bill to a customer or you can’t send a check to an employee, all of those operations basically halt. You’ll struggle to close the books if there’s a lot of manual things that are going on.

  3. Work closely with customers and vendors.

    When it comes to customers, be sure to get invoices out as quickly and accurately as possible. This is the most effective way to not give them any legitimate reason for delayed payment. It’s also a good idea to actively work on converting customers to electronic payment so you don’t have to rely on a physical check being printed/mailed. For vendors, depending on your cash position, check to see if they will accept longer payment terms or an early payment discount.

  4. Take advantage of government programs

    In Asia, there are grants available for enterprises to leverage on for assistance depending on the country. The Singapore government encourages businesses to digitise and offers Enterprise Development Grant(EDG) to support your company’s usage of automation and technology or E-Invoicing Registration Grant (ERG) if you adopt e-invoicing through the Peppol network. Additionally, in Malaysia, the Malaysian Investment Development Authority(MIDA) offers support to enterprises if you are looking to adopt digital programs.



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Esker helps organizations eliminate paper and improve business processes by integrating on-premise and on-demand document automation with applications — for higher efficiency in sales order processing, invoicing, accounts payable and purchasing to shorten order-to-cash and procure-to-pay cycles. Built on patented technology, Esker solutions address the challenges of manual document processing that limit an organization’s ability to increase speed and accuracy, raise productivity, reduce complexity, control costs and improve customer satisfaction. Over the past two decades Esker has become a worldwide leader in document process automation with offices in North America, Europe, Australia and Asia, and partners in more than 80 countries. For questions on AP/AR Automation, please email Esker directly at info@esker.com.sg for more information.