GuocoLand, OCBC Bank and Doxa to Pilot First End-to-End Digital Procurement and Payments Workflow Solution

3 mins read
  • Enterprise digital platform streamlines procurement and payments workflow processes by connecting all parties in the real estate value chain 
  • Singapore’s first developer-centred solution to start with luxury residential project Meyer Mansion 

Qinthara Fasya | 17 August 2021

GuocoLand Limited (“GuocoLand”), Oversea-Chinese Banking Corporation Limited (“OCBC Bank”) and local fintech company Doxa have signed a Memorandum of Understanding (MOU) for a strategic partnership to develop and pilot the built environment industry’s first end-to-end digital workflow solution to streamline the procurement and payments workflow processes for development projects.  

Known as “Doxa Connex for Developers”, the platform connects property developers and other parties – banks, contractors, suppliers and consultants –  in the built environment value chain. This solution will be ready in October 2021 and its first use will be supporting Meyer Mansion, GuocoLand’s luxury freehold condominium project by year-end. OCBC Bank is the sole lender for the Meyer Mansion project and one of GuocoLand’s principal banks. 

Today’s development project procurement and payment processing processes are still paper-based and labor-intensive. As a result, procedures are time-consuming, and project cashflow updates are done by hand.

Contractors frequently send hard-copy invoices as part of the procurement and payment processing procedures. These bills are paid by developers using either an existing loan or sales revenues held in the development project account. To do so, developers are frequently asked to provide hard-copy bills to their banks, along with a hard-copy certification of these invoices by an architect or external consultant based on the worth of work completed.

For all parties, a significant amount of time is therefore spent on data entry and manual processing. This is compounded by the sheer volume of invoices. A single development project could involve more than a thousand invoices, from the main construction contractor’s invoices to invoices for the development’s consultants, marketing costs, show flat expenses or legal fees. Doxa Connex for Developers resolves this pain point by digitalising the entire process end-to-end. Using the platform, contractors can create and send e-invoices to developers; architects and external consultants can carry out the required certification via an e-certification process; and developers can send both the e-invoices and e-certifications to their banks to trigger payment. 

Developers will also benefit from the platform’s capacity to turn quotations into purchase orders and create cost analysis reports, giving them a better picture of their cash flow in real-time. Doxa Connex for Developers uses workflow automation to keep track of huge volumes of data, allowing for better project visibility and full transparency in the procurement and payments workflow processes.

Contractors can expect easier and faster submission of claims for payment with the implementation of Doxa Connex for Developers. Time is saved as there is no need to courier hard-copy documents, and the chances of documents getting lost are eliminated.  

Digitalising the procurement and payments workflow processes in the built environment value chain is a needed step in the right direction to transform the industry. Piloting Doxa Connex for Developers for Meyer Mansion will automate workflow processes and pave the way for a more efficient, transparent platform for future developments. This digital innovation, developed in collaboration with OCBC and Doxa, will prove to be a game-changer and also future-proof the parties in the value chain from disruptive events such as the Covid-19 pandemic.

Mr Andrew Chew, Chief Financial Officer of GuocoLand Singapore

This MOU and pilot project is part of GuocoLand’s latest digitalisation drive, where a series of strategic partnerships with local tech companies will see up to 20 digital-related projects being implemented over the next two years. In addition to the MOUs with Airsquire and Groundup.ai, this is the third MOU signed between GuocoLand and its partners in recent weeks. All three MOUs are the cumulative efforts of Enterprise Singapore’s efforts to drive industry transformation and enhance the capabilities of local enterprises. 

Ms Elaine Lam, Head of Global Corporate Banking, OCBC Bank, said: “The built environment ecosystem is one that OCBC has long been active in and we are glad to contribute to the digitalisation of this sector by working with major industry player GuocoLand, and fintech Doxa, to jointly develop Doxa Connex for Developers. Such collaborations, which leverage technology to bring the entire value chain together, are necessary for industry transformation and support Singapore’s Smart Nation plan. We will continue to work with like-minded partners on many more opportunities that leverage digital technologies to improve productivity and reduce reliance on manual processes. This collaboration is aligned with OCBC’s longer term sustainability goals.” 

Mr Edmund Ng, Co-Founder and Managing Director of Doxa, said: “This partnership with GuocoLand and OCBC will allow us to pilot Doxa Connex for Developers to overcome the many challenges in procurement and payments workflow processes for real estate developers. While our initial supplier payment solution helped to digitalise the procurement process from main contractors to sub-contractors and their suppliers, we saw an opportunity to move upstream and connect developers seamlessly to this process as well. The success of this pilot will see exponential cost and time savings, and an increase in visibility and productivity across all stakeholders, as they will be all digitally connected in a single space.”

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