Fatihah Ramzi | 15 December 2021

Hexaware and Bank of Sydney have established a new strategic partnership to change the Bank’s Technology Operations in order to support its long-term growth.
Hexaware and Bank of Sydney have established a new strategic partnership to change the Bank’s Technology Operations in order to support its long-term growth. Hexaware will bring the bank’s Technology Operations from different service providers into a single operating model for Core Banking, Integrations, Network, and End User Experience.
To promote the Bank’s new concepts of corporate flexibility, productivity, and experience, the cooperation will harness the newest AI and ML models in Tensai and Amaze platforms. The agreement will build the groundwork for the Bank’s desired operating model, which will enable it to continuously evolve and develop new products and services to improve its client experience.
“I am delighted to announce our partnership with Hexaware as Bank of Sydney’s new service provider for Managed Network, Core Banking and Service Desk functions. Hexaware is a truly innovative organisation, and I look forward to leveraging their capabilities as we continue to transform our technology operations,” commented Chris Chew, Chief Technology Officer, Bank of Sydney.
“Both born digitals and rapid digital adopters are constantly disrupting the Banking and Financial Services space. Hexaware is excited about its collaboration with Bank of Sydney that leverages its portfolio of Mobiquity, Amaze and Tensai to reimagine the Bank’s Technology Operations and help create a bank for the future. We welcome the opportunity to work closely with such forward looking leadership at the Bank and have no doubt that we will satisfy the Bank’s stakeholders in the short and long run,” said Amalesh Mishra, Geo Head APMEA, Hexaware.
About Bank of Sydney
The Bank of Sydney is an established deposit-taking institution in Australia (ADI). While being a proud member of the Australian Banking Association, they are completely compliant with ASIC, AUSTRAC, as well as all other regulatory and prudential standards (ABA). The bank wants to expand by modernizing its digital presence and building strong partnerships with consumers and community groups that want a more personalized and satisfying banking experience.
About Hexaware
Hexaware is a multinational IT solutions company that helps companies achieve digital transformation at scale and speed all over the world. Automate Everything, Cloudify Everything, and Transform Customer Experiences are three of their three-pronged strategies for driving human-machine collaboration to solve difficult business issues.