Workday Recognized as Leader in 2023 Gartner Magic Quadrant for Cloud ERP for Service-Centric Enterprises

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Workday, Inc., a prominent player in the realm of enterprise cloud applications specializing in finance and human resources, has achieved a significant milestone. Today, the company proudly announces its placement in the esteemed Leaders quadrant of the 2023 Gartner Magic Quadrant for Cloud ERP for Service-Centric Enterprises. This recognition comes as a testament to Workday’s exceptional completeness of vision and the ability to execute its groundbreaking solutions in this competitive landscape. Interested readers can access a complimentary copy of the comprehensive report here.

Workday Enterprise Management Cloud stands out for its adaptable architecture, seamlessly uniting the ecosystems of service-centric organizations. This integration facilitates the consolidation of financial, workforce, and operational data into a single system of record, delivering unprecedented granularity and insight. Moreover, Workday has harnessed the power of artificial intelligence (AI) and machine learning (ML) to augment the capabilities of its suite of products. These include Workday Financial Management, Workday Human Capital Management (HCM), Workday Adaptive Planning, Workday Accounting Center, Workday Prism Analytics, and Workday Spend Management. These intelligent tools not only automate business and financial processes but also enable organizations to evolve and fully leverage their most valuable asset – their workforce.

Terrance Wampler, the Group General Manager of the Office of the CFO at Workday, highlights the unique positioning of Workday’s cloud-native ERP platform, specifically tailored for service-centric organizations. He states, “Workday is the only cloud-native ERP platform specifically designed for service-centric organizations to manage their money and people together in one, unified system. With a single source of truth for your finance and people data and an adaptable architecture with AI and ML at the core, Workday customers across industries gain a better understanding of what drives profitability at the most granular level, enabling them to pivot quickly to meet the needs of their business.”

Unlocking the Potential of People, Processes, and Data

With a global presence spanning more than 10,000 customers across 175 countries, Workday continues to demonstrate its effectiveness in delivering innovative solutions to help service-centric enterprises navigate the evolving world of work.

Organizations partnering with Workday can:

  1. Embrace business agility at a rapid pace and scale, thanks to an architecture owned by the business itself, reducing dependence on IT.
  2. Seamlessly integrate with existing technology ecosystems across diverse industries and easily expand Workday’s capabilities using low or no-code technology, all while maintaining the highest levels of security.
  3. Gain access to more detailed insights into profitability and performance directly within the system of record, enabling confident decision-making through a trusted source that consolidates finance, human resources, and operational data.
  4. Empower their workforce with more meaningful tasks by transitioning from manual entry and correction to touchless processing, courtesy of AI and ML embedded into core processes.
  5. Access valuable insights into workforce skills, allowing teams to identify gaps, assess current and future skill requirements, and identify opportunities for employee redeployment.

Innovation Drives Customer Satisfaction

In a recent customer survey, Workday Financial Management and Workday HCM customers lauded the company with an impressive 97% overall customer satisfaction rating. Moreover, Gartner® Peer Insights™, which collects verified ratings and peer reviews, further validates the exceptional customer experience. Some of the key testimonials from Workday customers include:

  • “The configurability of the system and ongoing commitment to delivering new and improved features enables us to scale, pivot, and grow as our company and industry needs evolve. Workday listens to their customers and has one of the strongest and active communities that I have seen.” – VP, Accounting Systems in the finance industry.
  • “We implemented in 2021 and have made consistent strides forward with each month since implementation. With a strong administrative team for the Workday product, nearly anything is possible.” – Workday Financial Administrator in the insurance industry.
  • “We ultimately chose Workday not just for their culture and partnership, but for the ability to tie the financials and people together in one place to take ERP/HCM from back office to an operational toolset.” – SVP of Finance, Analytics & Supply Chain in the retail industry.
  • “Workday is and has been an outstanding partner. We have leveraged the Workday ERP platform to drive transformation throughout the Finance division at our organization. They have been true partners in innovating the solution.” – Chief Accounting Officer in the banking industry.

Workday’s consistent commitment to innovation and customer satisfaction continues to solidify its position as a leader in cloud ERP for service-centric enterprises, with its adaptable architecture, AI and ML capabilities, and unwavering dedication to its customers’ success. As the world of work evolves, Workday remains at the forefront, empowering organizations to excel and adapt in an ever-changing landscape.

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