Ryo Kobayashi
Division Manager – Marketing & Business Strategy
RICOH (THAILAND) LTD

Division Manager of Marketing & Business Strategy at Ricoh (Thailand) Ltd, responsible for corporate growth strategy, marketing, digital transformation, and business innovation initiatives. With a strong focus on AI, workflow automation, and organizational capability development, he leads both customer value creation and internal transformation programs. He believes that in an increasingly complex and uncertain business environment, sustainable competitive advantage comes from empowering every employee to access collective organizational knowledge and contribute to customer success.