Adyen, the globally renowned financial platform for leading enterprises, has unveiled the successful integration of Adyen for Platforms into TabSquare, a Delivery Hero entity. This collaboration marks a significant stride in enhancing customer experiences across Quick Service Restaurants (QSR) in Singapore, heralding the debut of Adyen for Platforms in the local market.
Adyen for Platforms, an all-encompassing payment solution tailored for marketplaces, on-demand services, crowdfunding platforms, and similar business models, promises simplified, expedited, and seamless payment experiences. Notable international brands such as Shopify, Lightspeed, and ROLLER have already leveraged this innovative system to streamline their operations.
The partnership between Adyen and TabSquare, an AI-powered technology provider for the F&B industry, introduces SmartPay, an end-to-end payment solution. This integration allows restaurants to efficiently manage orders, process payments, and engage with their customers, showcasing operational efficiencies and revenue enhancements, as evidenced by the success of users like Nasi Lemak Ayam Taliwang.
Anshul Gupta, co-founder of TabSquare, expressed, “Adyen is a pivotal ally in our journey to revamp digital payment services for F&B merchants. With our SmartPay solution built upon Adyen’s capabilities, we address the unique demands of the F&B segment, ensuring a smooth and seamless ordering and payment flow.”
The impact of this collaboration is palpable:
Streamlined Operations: TabSquare’s integration of Point of Sale (POS) systems automates transactions, heightening accuracy and efficiency. This leads to smoother backend finance report reconciliations, freeing up staff time for other essential tasks.
Faster Turnover: The implementation of SmartPay@Table, a QR code-based payment solution, has slashed bill settlement times to an average of 18 seconds. This significantly accelerates table turnovers, potentially increasing revenue by up to 20%.
Diverse Payment Methods: Through Adyen’s partnership, TabSquare now offers a spectrum of popular payment methods to diners, catering to diverse consumer preferences and facilitating expansion across markets.
Mr. Noorman Mubarak, Founder of Nasi Lemak Ayam Taliwang, praised SmartPay, stating, “The variety of payment methods we now offer makes it easy for our patrons to pay, especially for tourists who come from afar to try our Michelin Guide nasi lemak.”
Priyanka Gargav, Country Manager of Adyen Singapore, remarked, “TabSquare’s innovation in the F&B industry aligns perfectly with our commitment to simplifying customer experiences. Our partnership offers QSR users a gateway to pioneering payment solutions, empowering businesses to scale effectively.”
Adyen for Platforms introduces a flexible solution enabling platforms to seamlessly integrate financial products into their offerings. This launch unlocks opportunities for Singaporean platforms to leverage Adyen’s solutions, fostering growth, risk management, and comprehensive customer insights.
This collaboration between Adyen and TabSquare ushers in a new era of streamlined, customer-centric experiences in Singapore’s vibrant F&B industry.
