While everyday AI use grows, concerns about misinformation and deepfakes reveal trust gaps that still need to be bridged.
Singapore, September 12, 2025 — With the rise of deepfakes and the Singapore government’s renewed focus on AI’s impact on jobs, a new survey from Milieu Insight, a global market research and data analytics company, sheds light on how Singaporeans are rapidly adopting AI in their daily lives; however, they remain cautious about relying on AI for high-stakes decisions such as financial advice and mental health.
The fieldwork was conducted online from June 16 to June 24, with a sample size of 1000 Singaporeans aged 16 and above. The margin of error is 4% +/- percentage points.
Majority of Singaporeans Integrate AI Into Daily Routines
A recent survey revealed that 80% of Singaporeans now use AI tools for personal purposes, reflecting how embedded these technologies have become in everyday life. While younger respondents are leading this adoption, overall engagement with AI remains relatively light, with most users spending under half an hour each day on such tools.
- 80% of respondents use AI for personal purposes.
- 40% of those aged 16–24 report regular AI use; within this group, 50% use AI for creative tasks such as writing, art ideas, or image generation.
- 87% across all age groups spend less than 30 minutes/day on AI, mainly for general information searches, trip planning, or creative support.
Only a Small Minority Turn to AI for Finance (16%) or Mental Health (14%) Support
While most respondents maintain a positive outlook towards AI, they continue to differentiate between using it as a facilitator and treating it as a full replacement for human professionals. Concerns about misinformation and over-reliance are particularly pronounced among younger Singaporeans, while older respondents tend to emphasise the importance of retaining human interaction. Despite one in three respondents partially replacing a professional service with AI tools, trust remains low in high-stakes areas such as financial advice and mental health. These findings reinforce the continuing value of human expertise and reflect Prime Minister Lawrence Wong’s National Day Rally 2025 remarks that Singaporeans will remain central to the nation’s economic strategy, even in an AI-driven future.
- 61% of respondents aged 16–24 worry about misinformation.
- 54% of younger respondents are concerned about over-reliance on AI.
- 51% of those aged 55+ fear the loss of human interaction.
- 1 in 3 respondents have partially replaced a professional service with AI tools.
- Only 16% seek AI for financial advice.
- Only 14% turn to AI for mental health support or therapy-like conversations.
